DeskFlex: Hoteling Scheduling Conference Rooms Hot Desk Call Center ACD Resources Class Rooms

AgentPower

What's New?

Announcing Outlook integration Add-ons

Now you can create and view DeskFlex reservations on your Outlook Calendar!
Announcing AgentPower on the Web

AgentPower historical reports are now available on your desktop through your web browser. No custom add-ons or additional controls required!

We were very pleased with the ease of use and how well even the out of town people could navigate the site with minimum trainng.

Nate Apland Office Manager, Avenue A - Razorfish More Testimonials

Includes forecasting, planning, schedule development and communication to employees.

Reports and graphs showing agent activity and productivity. From one day to year-to-date.

Reports and graphs showing ACD group activity and service levels. From one day to year-to-date.

Includes real time, historical reporting and analysis.

Electronic display boards and on-screen portrayal of current operating statistics.

For Meridian 1 C2 ACDs. Includes basic historical statistics reports.