DeskFlex v12.9
Since its inception, Desk/Flex core commitments have been to simplicity and reliability. Extensive features including advance reservations, management reports and web access allow your hoteling office to run smoothly and efficiently
Benefits Include:
- Substantially Reduced Property Costs
- Increased Corporate Productivity
- Real, Pro-Active Capacity Planning
- Fast and Low-Cost Reaction to Changing Market Conditions
- Churn Costs Minimized
AgentPower v23
Agent Power is a tool that gives every Contact Center the ability to be extremely efficient in its operations. Our software can provide your contact center with the following:
Benefits Include:
- Increased Agent Performance
- Lower Contact Center Costs
- Higher Levels of Customer Service
- Real Time Performance Monitoring
- Efficient Resource Planning
- Outstanding Views of Agent Performance
- Accurate Contact Center Measures