Support

We offer a 90-day money-back guarantee with every purchase of DeskFlex. Over 12 years and thousands of hours of development and improvement have gone into DeskFlex. Our software is extremely stable and has a long record of successful integration. People who use DeskFlex stick with DeskFlex. Our mission is to ensure every customer has multiple levels of support so that none of your needs will go unaddressed. For current customers with support questions, please contact our support line at 847-359-3990 or email us at helpdesk@DeskFlex.com.

SupportSupport Center

Receive access to a whole variety of sources from our Support Center with a current service contract. Experiencing an issue that has been resolved in the newest DeskFlex software release? Obtain the new version easily, with full support through the entire process. We offer automatic updates and a professional technical support team via Skype, phone, e-mail and Team Viewer. We custom fit our software to match your needs. Explore our website to learn more about what we offer.

Install and Learn supportEasy to Install and Learn

DeskFlex is easy to install and set up. Each step is outlined on our site, and our tech support will be more than happy to assist you along the way. If you’re hesitant about DeskFlex, we’ll give you 30 days to try out our product for free. After the 30 days, you can stop using for no cost, or begin payment and seamlessly continue use. After a month, you’ll know for sure whether or not DeskFlex is a good fit for your company. If there are ever any questions, we will happily guide you through the process. All support technicians are experienced in every facet of our platform and can assist you with your installation, basic configuration or programming issues, as well as recommended solutions for your operational and procedural issues.

Multi-Faceted SupportMulti-Faceted Technology and Support

1- System installation

2- System configuration

3- Operator and manager training

4- On-site hardware maintenance

5- Customized software development

6- Application support

 

Our software reduces expenses, improves efficiency, and helps you manage your business the right way. When you use DeskFlex as a primary resource, you will greatly enhance how you utilize your information, predict and generate change, and work together. No matter how long you have been using DeskFlex, we provide customer support services to give you the advantage you need to be successful. We have years of experience in providing our products to a wide range of companies.

annual support programOur annual support program includes

i- Expert 24/7 assistance

ii- E-support

iii- Newsletters

iv- Lifetime guaranteed software upgrades

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