Support

We offer a 90-day money-back guarantee with every DeskFlex purchase. Our customer support software has a long record of successful integration, having been developed over twelve years. Our mission is to ensure every customer has multiple levels of support to address their needs.

Support Center

Are you experiencing an issue with the latest update?

We’ll take care of it for you! With DeskFlex, you can access various sources with a current service contract. In addition to free automatic updates, DeskFlex offers software maintenance services. Our professional technical support can be reached via Skype, phone, email, and TeamViewer.

On top of that, we also custom-fit our software to match your specific needs. To learn more about what we can offer, explore our website. We provide a complete list of our services and software capabilities.

Easy to Install and Learn

Remote Support Services

Our website simplifies DeskFlex installation and use. Enjoy a 30-day free trial. Our experienced tech support team offers remote support for installation, configuration, and programming issues.

Comprehensive Tech Support

Enhance space usage and collaboration with DeskFlex. Our support reduces expenses and boosts efficiency. We offer installation, configuration, training, maintenance, development, and application support.

Customer Care Services

Our Annual Support Program provides round-the-clock customer care and technical service, lifetime software upgrades, E-Support for troubleshooting, and informative newsletters to keep you updated.

Multi-Faceted Technology and Support

Using DeskFlex as your primary resource, you can enhance space usage and improve collaboration. DeskFlex’s customer support software helps reduce expenses and improve your business’s efficiency.

No matter how long you have been using DeskFlex, we provide customer support services to give you the advantage you need to be successful. We have years of experience in delivering our products to a wide range of companies.

Our technical assistance team can help you with the following:

System installation
System configuration
Operator and manager training
On-site hardware maintenance
Customized software development
Application support

Our Annual Support Program Includes:

Frequently Asked Questions (FAQs)

How do I contact DeskFlex customer support?

Reach Deskflex support by phone at (847) 359-3990 or through email at sales@deskflex.com. We can also assist via Skype and TeamViewer for remote troubleshooting.

Does DeskFlex offer technical support for setup and installation?

Yes, Deskflex offers remote support for installation and programming issues. Our team can help you set up to ensure a smooth implementation.

Is DeskFlex support available 24/7?

Yes, 24/7 care and technical service are available. Ensuring clients have round-the-clock access to assistance when needed.

Can I request a demo or user guide from DeskFlex's support team?

Yes, we offer a free 30-day trial and live demos for businesses to explore the system. In addition, our support system provides newsletters and e-support to users.

Does DeskFlex offer onboarding assistance for new clients?

Yes, they do. Deskflex provides training for new clients, from team members to administrators. This ensures that the new clients can learn how to use the system effectively.

Does DeskFlex provide continuous customer support after installation?

Absolutely. We offer ongoing support through our Annual Support Program, which includes lifetime upgrades and maintenance.

What type of support does DeskFlex provide?

We provide support during installations, configuration, training, customized software development, and hardware maintenance. Deskflex also offers remote troubleshooting and 24/7 customer care.