Blog How to Cut Your Business Expenses By Shaun on 12/30/2015 4:16 AM Expenses can be challenging to manage. Office supplies, especially, can be a large expense that you simply do not want to pay. Locating where costs can be cut might be vital to your organization’s health,...
Blog How to Motivate Your Employees By Shaun on 12/29/2015 4:16 AM Motivated employees are happier and more productive. Motivation is generally a result of job satisfaction and achieving performance goals. To improve employee motivation first, recognize the power in drawing out the best employees have to offer,...
Blog Considering Employee Concerns about Office Hoteling By Shaun on 12/29/2015 1:51 PM Office Hoteling Concerns When an organization begins using office hoteling software, there is often a sense of excitement. People look forward to a more flexible work environment, better use of space, and savings. However, that excitement often...
Blog How to Make Your Business Meetings Successful By Shaun on 12/16/2015 4:16 AM We've all had them: the business meetings nobody can stand. The meetings where nobody pays attention. The meeting where nothing gets accomplished.Meetings can be an important to time to brain storm, collaborate and make important decisions....
Blog Transform Your Contact Center into a Revenue Generating Center By Shaun on 12/16/2015 4:16 AM The customer contact center is evolving. Normal customer service centers are beginning to function as revenue generating centers, too. It makes sense: turning a service call into a sales call is an effective way...
Blog Best Ways to Improve Employee Communication By Shaun on 12/2/2015 4:16 AM Employee Engagement Communication is a powerful tool, and often has a huge impact on the success of your organization. Effective communication between manager and employee increases employee participation, workplace productivity, and business success. Conversely, lack of...
Blog How to Help Disengaged Employees By Shaun on 12/2/2015 4:16 AM Most employees become disengaged at some point in their careers. Employee engagement means an employee feels “fully absorbed by and enthusiastic about their work and so takes positive action to further the organization’s reputation and...
Blog Benefits of Effective Office Hoteling Management By Shaun on 12/2/2015 10:30 AM A company that effectively uses an office hoteling system can reduce expenses by creating an agile workplace. Your business can more easily employ a mobile or telecommuting workforce, use a smaller office space, and share...
Blog Use of Call Monitoring and Agent Performance Management Software By Shaun on 5/27/2015 10:36 AM Each organization has a team of customer-facing, information delivery sales, customer services or technical support services using phone, online chat, social tools, fax and other communication channels. Although they are often an...
Blog What You Should Know Before Choosing a Call Center Software By Shaun on 5/27/2015 10:34 AM The popularity of call centers has created a huge demand for call center software. Call center software is designed to assist and help manage interactions between customers and agents, reduce wait time, gather...
